Our refund and returns policy lasts 3 days. If 3 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Returns, Refunds or Exchange can be expected in several conditions which are shared below:
- If you change mind, You can cancel your order before dispatching (If ordered unstitched) and before tailoring (If you ordered with stitching services).
- Order cannot get cancelled while its on the way with logistics.
- If you find any issue with product such as torned, stained etc you can apply for refund. You must make parcel opening video from starting to ending, if any issue with product it can be recorded in video. You can apply for refund.
- If you find fault in stitching (if ordered with tailoring servies). You can ask for refund. But if there would be minor difference in stitching would not refunded, because sometimes customer not able to take measurements properly.
- Once refund is approved, We will arrange pickup from your given address, Once product reach our office address and we find in same condition as it was mentioned during refund and shown in video. your amount will be refunded same day.
- It can take 3-5 business days to reflect refunded amount in your bank account.
- We offer free shipping to United kingdom, Malaysia, Singapore and some European countries.
- We usually take 10-16 days to delivery products at your given address.
- We have tie ups with DPD, Yodel And Royal Mail.
- All orders are traceable with order ID
- Being a vendor you can sell anywhere from India or United Kingdom.
- If you are Indian vendor, You must have GST number or you must provide invoice to CCAPDE for product.
- If you are selling from United Kingdom, You can sell without VAT for intitial 3 months.
- Payments will be transferred to your bank account (For bith India & United Kingdom) once product is delivered to customer and refund policy duration of 3 days is over.
- For more information Contact us Here or Email Us: support@ccapde.com